Thank you very much for your interest in Aster Expo, we offer you free shipping, hope you have a pleasant shopping experience.
1. Place an order online
- Add at least one item to your shopping bag and proceed to checkout (or click the “Checkout” button in the upper right corner of the website).
- At checkout, you can select item options, enter payment information, and add a billing and shipping address.
- You can also review your order and change the color, size or quantity of items before finalizing your order.
2. How long will the shipping take?
- Your order will usually be shipped within 2-3 business days and items will arrive within 7-15 business days. (Period does not include weekends and holidays, nor order dates).
3. I want to edit or cancel my order
- We know you need to buy Aster Expo
- items ASAP, so as soon as you place your order, we’ll start processing it! If you need to modify the order address, please send the order number or new address to firstname.lastname@example.org
within 1 hour after placing the order, and our customer service will make a request to our factory.
- Unfortunately, our order processing is very fast, so we cannot guarantee that your order will be cancelled or that the shipping address will be changed
4. Do you offer free shipping? What is the payment method?
- Yes, our store offers you free shipping and you can order our products with confidence. We currently only accept five payment methods: Visa, Amex, Jcb, Mastercard and Discover. No checks are accepted. exercitation.
5. What if I never receive my order?
- If your order has passed the estimated delivery date and has not arrived, we recommend that you track your order here to find the latest package scans.
- If your order is marked as delivered but not delivered, we recommend that you wait 48 hours after receiving a delivery notification to contact customer service. Also check side entrances, neighbors or bushes to see if your package is misplaced.
6. I received a defective/wrong item in the package, what should I do?
- Send us an email with your order number and a clear photo of the damaged/incorrect item. Make sure we can see the ticket with the item number in the photo so we can figure out what’s wrong.
- *If you have further questions, please email email@example.com !